The property has received mixed reviews from guests. While some have praised the excellent hospitality, great ambiance, and delicious food, others have complained about poor room quality, bad smell, and uncleanliness. The front desk staff has been appreciated for their professionalism and helpfulness. The rooftop swimming pool and restaurant have been a highlight for many guests. However, some have mentioned issues with room service, mismanagement, and noise disturbance. Overall, the property seems to have its ups and downs, with some guests having a pleasant experience while others not so much.